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Prospective Provider Frequently Asked Questions

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Q: How do I become a certified provider?
A: Contact the Provider Support Specialist in your area to set up an appointment to go over the application process. 

Q: How long does it take to become a certified provider?
A: The average timeframe to become a certified provider is 3 to 4 months.

Q: What are the qualifications for becoming a certified provider?
A: The qualifications to become a provider vary on which services you are being certified to provide.  Please reference the Provider Qualifications and Requirements link referenced on the previous page for more information.

Q: Do I need to be certified as a Medication Assistant?
A: If you plan on providing medication assistance to a participant at any time, you will need to register and take a Division approved Mediation Assistance Class.  Should you need to become a Medication Assistant please sign up for a training under the training tab on the General Community Programs page.

Q: What are the criteria to be certified to contract with the state and not be classified as a Home-based Worker?
1. Hire at least one employee. 
2. Certified to provide services in a home or facility you own or lease (your name must appear on the lease or mortgage).
3. Provide case management, support brokerage, skilled nursing, occupational therapy, speech therapy, and/or physical therapy.
4. You are only certified to provide homemaking services
5. If you are only providing specialized equipment and/or environmental modifications

Q: Can I be both a Home-based Worker and contract with the state?
A: No

Q: Do I need to watch the Division required DVD trainings before I can be certified?
A: Yes. Applicants are required to watch the DVD trainings prior to their certification. Two of the DVD trainings can be accessed under the Training tab on the General Community Programs page and one can be obtained from your Provider Support Specialist.

Q: As a certified provider, do I have to provide services in my home?
A: No.  You can provide services in other locations as outlined in the plan of care.

Q: What if I rent my home, instead of own it? Can I still get my home certified?
A: Yes, you will still need to follow the same steps as if you own your home by having an inspection completed by an outside entity such as the Fire Marshall, completing an internal inspection, and a Health and Safety Inspection completed by your Provider Support Specialist. Also if you are renting your name must be listed on the lease. 

Q: How will I be paid?
A: State certified providers become enrolled with Medicaid and must submit claims to Medicaid for payment of services.

Q: Am I responsible for filing my own taxes?
A: Yes. You are considered a self employed contractor with the state when you become a certified waiver provider and you are required to pay your own taxes.

Q: How often do I have to be recertified?
A: Your first certification is good for one year, after that time you may meet the Division’s criteria to be certified for up to two years.

Q: Do have to have a background screening even if I have had one in the past?
A: Yes. You must complete a background screening including an FBI/DCI fingerprint background screening as well as a DFS Central Registry Screening.  State statute does not allow us to share or transfer background screenings between agencies.  You are required to cover the cost of the background screening which is $39.00 for fingerprinting and an additional $10.00 for the DFS Central Registry screening. 

Q: Do other individuals 18 years of age or older living in the home have to have a background check completed?
A: Respite, Personal Care, Child Habilitation services and Companion services providers who are certified to provide services in their home are required to ensure that each individual 18 years or older living in the home or staying more than a month have completed a successful Wyoming Department of Family Services Central Registry Screening.   In addition, habilitation providers are required to ensure that each individual 18 years of age and older who is living in the home or staying more than one month have completed a successful Federal Bureau of Investigation (FBI) fingerprint background check, and a State of Wyoming Division of Criminal Investigation (DCI) fingerprint background check.

Q: Where can I get my fingerprint cards completed?
A: You can call or visit your local law enforcement agency.

Q: How do I get participants to choose me to provide services? Does the Division have a list?
A: Once certified to provide services your name will automatically appear on the Division’s searchable provider list found on our website.  It is a public document and anyone visiting our website has access to the information.  In addition, you may contact the case manager’s in your area and let them know that you are a newly certified waiver provider, what services you are certified to provide, and where you are willing to provide the services.  You can find the case manager contact information on the Division’s searchable provider list on the Division’s website.  You cannot contact participant’s directly to solicit services.

Q: How am I selected to provide services by the participant?
A: Each participant and/or guardian should receive the list of certified waiver provider’s from their case manager.  From that list they are able to contact the providers from that list that they wish to interview and select to provide waiver services.  Once a certified waiver provider has been notified by the participant, guardian, and/or case manager that the participant is interested in receiving services from that provider, then the certified waiver provider decides whether or not they will provide the service.  If selected the case manager will then submit required modifications to the plan of care to the Division for approval and addition of that new provider.