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Information on the Division’s DVD training
You will see two Division training videos on this page, the General Provider training and Conducting a Successful Team Meeting. Both videos will be extremely helpful to you as you start the application process of becoming a certified provider and then after you begin providing waiver services.  In order to view the videos, just click on the play button. After you have finished viewing each video, please fill out a Summary Form and keep with your provider file. You should fill out a summary for each of the components listed in the General Provider Training: Recertification, Release of Information and Confidentiality, Complaint and Grievance Process, and Documentation Standards. These summaries will be reviewed by the Provider Support Specialist during your next recertification visit. 


General Provider Training




Conducting Successful Meetings