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Support Brokerage Information

As part of the waiver renewals, the Division has added the option to Self-Direct services to all three waivers. In order to participate in self-direction, a participant needs a Support Broker for the first year.

Support Broker Training

To Register for Support Broker Training, click here.


Support Broker Service Definition   

View the Support Broker Service Definition in PDF format.

Support Broker Forms & Documents 

Note: The Support Broker Opt Out form is located on the Case Manager Forms webpage, since the participant has to submit a request to opt out from the case manager.

 Support Broker Policies & Procedures

Every Support Broker is required to have policies and procedures in place. If you are a Support Broker, please review and complete the Support Broker Policies & Procedures.

Support Broker Qualifications

Any provider can become a support broker if they meet certain qualifications. The qualifications differ depending on the provider's situation (i.e., serving only one participant verses serving more than one).  

Below is a list of qualifications for both.

For those serving more than one participant: 

Any person/agency serving more than one participant in Support Brokerage Services must assure that the individual(s) providing this service have two years (48 credit hours) of college and two years of experience working in the field of developmental disabilities, or a bachelor's degree and one year of experience, or a master's degree or doctoral degree.


Attending the Support Broker Training and passing the competency test is required to be certified as a Support Broker.

For those serving only one participant:

College and experience requirements are not required if support broker is working through PPL and is serving only one participant.


Attending the Support Broker Training and passing the competency test is still required.

Support Broker Frequently Asked Questions