(all documents are in pdf)
Provider Manual
Table of Contents
Most Desirable Provider Qualities
Introduction
Explanation of Waiver
Overview of Guiding Principles
Child and Adolescent Service System Principles (CASSP)
Wraparound Process
Roles and Responsibilities of Entities Involved with the Waiver Program
Rights and Responsibilities of Waiver Participants
Rights and Responsibilities of Family Care Team Members
Waiver Application flowchart
Waiver Program Service Initiation flowchart
Section 1: Assessments and CASII Evaluations
Assessment Reports
Level of Care Re-evaluation
CASII Requirements for Children’s Mental Health Waiver Program
Section 2: Individual Service Plan/Budget
Guidance re: Waiver Services
Planning and Development of Initial Individual Service Plan
Guide to Assist Family Care Coordinator in Explaining Process for Initial ISP Development
Planning and Development of Quarterly Individual Service Plans
Guide to Assist Family Care Coordinator in Explaining Process for Quarterly ISP Development
Section 3: Exceptional Service Plan Requests
Section 4: Implementation, Documentation, and Reporting of Outcome Objectives and Crisis Plans
Waiver Service Initiation flowchart
Service Provision flowchart
Service Reporting flowchart
Family Care Coordinator Forms Guide
Waiver Service Provider Forms Guide
Examples of Completed Forms
Section 5: Transition Planning
Out of Home Care
Waiver Discharge
Section 6: Convening a Family Care Team Meeting
Section 7: Service Plan Modifications
Service Plan Modifications
Changes in ISP Service Providers/Units
Scenarios for ISP Service or Unit Changes
Section 8: Training re: Protections from Abuse, Neglect, and Exploitation (Specific to Family Care Coordinators)
Proceedure for Protections from Abuse Neglect & Exploitation
FCC Primer on Child Protection
Section 9: Provider Choice
Youth and Family Choice of Provider Process
Transition with Change in Waiver Provider
Transition with Change in Waiver Provider Service Providers Table
Provider Transition Checklist
Section 10: Psychotropic Medication Consents
Questions for Parents to Ask re: Psychiatric Medications for Children & Adolescents
Letter to Prescriber
Section 11: Notice of Incident Documentation and Reporting
Incident Report Processing flowchart – Waiver Providers
Incident Report Processing flowchart – Waiver Program
Section 12: Complaint Reporting
Complaint Process flowchart
Complaint form
Section 13: Service Retention and Termination
Service Retention and Termination
Section 14: Program Records Management
Confidentiality
Importance of Proper Recordkeeping and Documentation
Legal Documentation Standards
Legal Documentation Practices
Legal Documentation Don’ts
File Organization Outline
Waiver Records Retention Schedule
Wyoming Department of Health Notice of Privacy Practices
Section 15: Billing
Waiver Guidelines for Billable Functions and Activities
Waiver Service Provider Billing Overview
Billing Resources
Section 16: Quality Management
Section 17: Re-Certification
Section 18: Appeals and Hearings
Section 19: Waiver Forms
See Waiver Provider Program Forms section and links
Information and Resources
What is Family Driven Care?
Why are Families so Valuable?
Respect
Youth Tips
Who is the Family Care Team?
Considerations for Child/Family Assessment
Assessment Concepts
Questions to Ask to Discover Strengths and Cultures
Concepts to Consider re: Service Planning
Concepts to Consider re: Services and Outcomes
Role of the Facilitator
Tips to Facilitating a Good Meeting
Family Care Coordinator Time Frames
Family Care Team Members Time Frames
EPSDT
KidCare CHIP
KidCare CHIP 2
Administrative Transportation
EqualityCare Travel Call Center information
Equality Care Bulletin re: Interpretation Services